Data Deletion
Last updated: October 2026
This page explains how you can request deletion of your information when Nexa AI Workforce is involved in processing it, and how those requests are handled.
How to request deletion
Send a deletion request by email to jallohs2580@gmail.com. Please include enough information for us to identify you and the business or conversation involved — for example:
- The name and/or contact details you shared in the conversation (name, phone number, or email address).
- The business you messaged and the channel you used (for example, Instagram DM or website chat).
- The approximate date of the conversation.
How requests are handled
Deletion requests are reviewed and handled manually by our team, within the timeframe required by applicable law. When we verify a request, we delete the conversation records, messages, and lead or appointment information associated with you from our systems. If you contacted a business, you can also ask that business directly — they can delete the conversation from their dashboard.
Some information may be retained where required or permitted by law, for example records needed for billing, security, dispute resolution, or legal compliance. If we cannot verify that a request concerns you, we may ask for additional information before acting.
For business customers
Business customers can delete individual conversations, leads, and appointments from their dashboard at any time. Requesting full deletion of a business account removes the account and its associated data; contact us at jallohs2580@gmail.com to arrange this.
Questions
If you have questions about how your information is handled, see our Privacy Policy and Terms of Service, or email us at jallohs2580@gmail.com.